Privacy Policy

We value your privacy and are committed to protecting your personal information. Learn how we collect, use, and safeguard your data.

Contact Privacy Team
Last Updated: December 15, 2024Effective Date: January 1, 2024

Introduction

At Bill Calculators, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our utility bill calculation services.

By using our services, you consent to the data practices described in this policy. We encourage you to read this policy carefully and contact us if you have any questions about our privacy practices.

Information We Collect

Personal Information

  • Contact information (name, email address, phone number) when you contact us
  • Location data to provide region-specific utility rates and calculations
  • Feedback and survey responses when you choose to provide them

Usage Information

  • Calculator usage patterns and preferences
  • Device information (browser type, operating system, screen resolution)
  • Website navigation patterns and page views
  • IP address and general geographic location

Important Note

We do not store your actual utility bill amounts, usage data, or personal billing information. All calculations are performed locally in your browser for maximum privacy.

How We Use Your Information

Service Provision

  • Provide accurate utility bill calculations
  • Customize calculator features for your region
  • Improve calculator accuracy and performance

Communication

  • Respond to your inquiries and support requests
  • Send important service updates and notifications
  • Provide energy-saving tips and recommendations

Information Sharing and Disclosure

We Do Not Sell Your Data

We never sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Sharing Circumstances

We may share your information only in these specific situations:

  • Legal Compliance: When required by law, court order, or legal process
  • Service Providers: With trusted third-party services that help us operate our platform (e.g., hosting, analytics)
  • Business Transfer: In the event of a merger, acquisition, or sale of assets
  • Protection: To protect our rights, safety, or the safety of others

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website performance, and remember your preferences. Here's what you need to know:

Essential Cookies

  • • Website functionality and navigation
  • • Security and fraud prevention
  • • Calculator preferences and settings

Optional Cookies

  • • Website performance analytics
  • • User experience improvements
  • • Regional content customization

Cookie Control

You can control cookie settings through your browser preferences. Note that disabling essential cookies may affect website functionality.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Encryption

SSL/TLS encryption for all data transmission

Secure Hosting

Protected servers with regular security updates

Access Control

Limited access to authorized personnel only

Security Notice

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our security measures.

Your Privacy Rights

You have several rights regarding your personal information. We respect these rights and provide easy ways for you to exercise them.

Right to Access

Request copies of your personal information

Right to Rectification

Correct inaccurate or incomplete information

Right to Erasure

Request deletion of your personal information

Right to Object

Object to processing of your information

Right to Portability

Transfer your data to another service

Right to Restrict

Limit how we process your information

Exercise Your Rights

To exercise any of these rights, please contact our privacy team. We will respond to your request within 30 days and may require identity verification.

Contact Our Privacy Team

If you have questions about this Privacy Policy or our privacy practices, we're here to help. Our dedicated privacy team is committed to addressing your concerns promptly.

Email Support

privacy@billcalculators.com

Phone Support

+91-98765-43210

Response Time

Within 24-48 hours

Business Hours

Mon-Fri, 9:00 AM - 6:00 PM IST